Horse N Hound Feed N Supply (“our,” “us,” “we,” “Burlap and Bling,”) is committed to respecting and protecting your privacy. The “Site” is structured so you can visit without identifying yourself or revealing any personal information except in the case when information is necessary for Site membership or shopping in the store.
The following Policy applies, as applicable, to your use of the Horse N Hound website, mobile website, applications, and social media pages. By using this Site, you expressly agree to the terms of this Policy and our use of your information as described in this Policy.
What We Collect – What We Do With It – Who We Share With
When you purchase something from our store, as part of the buying and selling process, Horse N Hound Feed N Supply will collect the personal information you give us such as your name, address, phone number, email address, and credit card information. Once you choose to provide any information by which you can be identified, it will only be used to support your account with Horse N Hound Feed N Supply.
Your account information will be collected and used when:
- You follow the checkout process to make and online purchase, return or exchange
- You create a Horse N Hound Feed N Supply shopping account
- You use our online order tracking
- You sign up to receive promotional email offers or text messages
- You email our customer service department
- You use the mobile website
- You interact with social media pages such as Facebook, Twitter, Pinterest or Instagram
When you browse our store, we automatically receive information related to your use of the site which helps us to enhance the shopping experience for visitors to different sections of the site.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Mobile marketing (if applicable): With your permission, we may send you text messages about our store, new products, and other updates.
Social Media: If you provide personal information to your social media pages on public channels, Horse N Hound Feed N Supply may have access to collect such data. By joining or interacting with the social media pages specific to our store implies consent to contact you for marketing purposes.
CONSENT AND CHOICES
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it’s implied that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, use or disclose your information, at any time.
- For email: Use the unsubscribe link on any promotional emails
- For text messages: Follow the opt-out instructions provided in each text
- By postal mail: Send your request (including full name and mailing address) to
Horse N Hound Feed N Supply
991 W. Amador Ave.
Las Cruces, NM 88005
- By phone: Call Customer Service at (575) 523-8790
Horse N Hound Feed N Supply will not sell, rent, or lease your personally identifiable information. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Unless we have your express permission, we will only share the personal data you provide online with other entities that provide support services for the security of the site. Such entities and/or non-profit organizations are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
Horse N Hound Feed N Supply is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
THIRD-PARTY SERVICES AND LINKS
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Third party links or advertisements are provided as a convenience to our users. When you click on these links from our store, they may direct you away from our site. We are not responsible for the content, usability, or privacy practices of other sites and encourage you to read their privacy statements. Horse N Hound Feed N Supply has not reviewed all of these third-party sites. Thus, Horse N Hound Feed N Supply does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Accordingly, we disclaim any liability for any unauthorized access to, disclosure or damage to, interception of, theft, or loss of any data communications and/or personal information. By using this Site, you acknowledge that you understand and agree to assume these risks.
A cookie is a small text file sent by a website that is stored on your hard drive by your computer's browser. Managing cookies varies from browser to browser, so please refer to the help section of your browser for further information if you choose to opt-out. If you block cookies, you may not be able to complete a purchase or use certain other features. There are two types of cookies that we use: sessional and persistent. Session cookies exist only during each browsing session. Persistent cookies are left behind to provide information during future visits to the site. The specific cookies used by a Shopify site are:
- _session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.
- _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
- _cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart.
- _secure_session_id, unique token, sessional.
- storefront_digest, unique token, indefinite if the shop has a password. This is used to determine if the current visitor has access.
Horse N Hound Feed N Supply is not marketed to and does not knowingly collect any personal information from children under the age of 13. By using this site, you represent that you are at least the age of majority in your state of residence. If we learn that a child has submitted any kind of personal information it will be destroyed immediately.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our store by mail at:
Horse N Hound Feed N Supply
991 W. Amador Ave.
Las Cruces, NM 88005